Clinical waste frequently asked questions 
 

Refuse collection frequently asked questions

Clinical waste

Clinical waste is any waste which poses a threat of infection to humans. The term also includes drugs or other pharmaceutical products.

Clinical waste is mainly produced by hospitals, health clinics, doctors' surgeries and veterinary practices, but also arises from residential homes, nursing homes and private households.

Examples of clinical waste include:

Removal of clinical waste
There is no charge for removal of clinical waste from domestic properties. For commercial waste there is a charge depending on the amount and number of collections.  Each company will have to be looked at individually, and a contract will need to be signed.  The current charge for removing commercial clinical waste is £3.14 plus VAT per bag.

Request clinical waste collection
To arrange a clinical waste collection (household/commercial), you will need to contact:

Ealing Customer Services
Tel: (020) 8825 6000
Email: customers@ealing.gov.uk
Office hours: Mon-Fri, 8am-6pm

You will need to provide the following information:

The council's policy is to remove clinical waste within seven days of requesting the service.

Report a missed collection
To report a missed collection contact Ealing Customer Services. Missed collections are removed the following working day after a report is lodged.