Plastics recycling frequently asked questions

What plastic items can I put out for recycling?
What do I put my plastics in for recycling?
When will I receive my new re-usable white sack for recycling plastic? 
What do the new re-usable white sacks look like? 
What time will collections start?
Where should I leave my materials for recycling?
How will I know when my plastics waste collection will take place?
Is the vehicle that collects both garden waste and plastics actually a refuse vehicle?
What happens to the plastics I put out for collection?
Can I put plastics in my normal household rubbish collection? 
Missed collections – when will they be rectified?   
I am elderly/disabled – can I register for assisted collection?

What plastic items can I put out for recycling?
You can put most mixed household plastics out for collection except for large items (such as garden furniture), polystyrene, toys, any electrical or electronic items, other hard plastic items (e.g. plant pots) and bubble wrap.

The materials will be taken to Greenford Depot and bailed before being sent to a plastic recycling facility.

Large plastic items and electrical or electronic items should be taken to one of our re-use and recycling centres.

Acton Re-use and Recycling Centre
Southall Re-use and Recycling Centre
Greenford Road Re-use and Recycling Centre

What do I put my plastics in for recycling?
You should now have a re-usable white sack for recycling plastics.  Plastic items should be placed loose in the sack.  Please also close the flap to help ensure that plastic items do not blow away in the wind.  Please do not use black sacks as the collection crew will not be able to tell what the contents are and this will be treated as refuse.  The new re-usable white sacks replace the old system of using a green box or carrier bag.

When will I receive my new re-usable white sack for recycling plastic?
Residents eligible for the green box collection service should have received their new re-usable white sack for recycling plastic.  If you have not received your re-usable sack, please contact Ealing Council Customer Services on (020) 8825 6000 or email customers@ealing.gov.uk

What do the new re-usable white sacks look like?
The new re-usable white sacks for recycling plastic are similar to the re-usable pink sacks for garden waste.  They are made of heavy duty weather-proof material that should last for up to three years.  They are weighted so that they shouldn't blow away.  They also have a flap at the top to help ensure that plastic items do not blow away in the wind.  To protect the sacks, please store when not in use.

What time will collections start?
Refuse and recycling collections start from 7am. Depending where you live on the collection route will determine when your collections will take place. Street signs will be placed in each road informing you of your collection slots next spring. Until then you should put out your refuse and recycling on your collection day by 7am.

Where should I leave my materials for recycling?
Materials should be left in a clearly visible spot at the front edge of (but within) your property. Refuse or recycling must not be placed on the pavement where it can cause an obstruction.

How will I know when my plastics waste collection will take place?
It will be the same day as your refuse and other recycling waste. Find out your collection day by using the  ECT Recycling online database.

Is the vehicle that collects both garden waste and plastics actually a refuse vehicle?
No. The vehicle is similar but has two compartments and takes garden waste in one half and plastics in the other. This vehicle is used because it can mechanically squash the contents so more can be collected before emptying is required.

What happens to the plastics I put out for collection?
An initial sort will take place at the Greenford recycling depot in order to separate waste into types. For example, large plastic items that cannot be baled, hard plastics for special reprocessing into items such as dashboards and any non-plastic waste items. The remaining mix will be baled and sent for further sorting. The agent will find named reprocessors for these material streams.

Can I put plastics in my normal household rubbish collection?
Recycling is not compulsory. However we would like to encourage you to do your bit for the environment and separate your plastic for recycling. The cost of collecting waste and sending it to landfill is rising constantly so by recycling you will help save the borough money.

Missed collections – when will they be rectified?
Once you notify us of a missed recycling collection it will be collected by the end of the next working day.  Plastics materials for recycling are collected by the same collection crew as garden waste, and this crew is not provided with additional time to sort materials (unlike the other recycling crew). This is why we request plastics to be presented separately to other materials in the white sack. If only your plastic has been missed, please check if it really has been missed or if we have declined to collect it. In some cases ECT Recycling may have left you a feedback card if they have not been able to take your recycling for a particular reason (e.g. plastic mixed with other recycling).  Please read the feedback card carefully, present your recycling correctly, and place your recycling out on your next collection day. 

I am elderly/disabled – can I register for assisted collection?
Yes. Please complete the assisted collections form (pdf), and post to: Envirocrime Prevention, Ealing Council, Perceval House, 14-16 Uxbridge Road, London W5 2HL.  Alternatively, contact Ealing Council Customer Services on (020) 8825 6000 or email customers@ealing.gov.uk and a form will be posted out for completion. The assisted collection will start five working days from the date that we receive and process the form. This service is available for refuse and recycling collections.