Frequently asked questions

Construction

Construction and demolition works are usually noisy and frequently take place in areas which are normally quiet, such as residential streets. Although the work may not last long, the disturbance caused may lead to problems for people who live and work near the site. The council has powers to control noise and other nuisance from building sites caused by contractors and sub-contractors under the Control of Pollution Act 1974 and the Environmental Protection Act 1990, if informal action fails to solve any problems. This can involve prescribing working hours and methods.

Guidelines for carrying out works considerately
It is in everyone's interests to try to foresee any problems that could arise and plan ways to avoid them. Contractors should obtain a copy of British Standard 5228, a guide containing information and procedures for noise control on construction and open sites.

Contractors should follow the guidelines below:
• give neighbours who may be affected by particular operations at least 48 hours notice
• keep normal working hours between 8am-6pm Monday to Friday and 8am to 1pm on Saturdays. There should be no working on Sunday or Bank Holidays
• select and properly maintain the quietest suitable equipment and machinery, and observe safe working practices
• make sure all sub-contractors are told to carry out their work in compliance with agreed guidelines on noise, dust and other matters
• for long term and complex projects, arrange for detailed liaison with the local community, through structured meetings with residents
• avoid the need to park on the street by providing on-site parking wherever possible
• inform the council's environmental health department where their activities might be expected to cause disturbance
• care must be taken to avoid damage to neighbours property
• sites should be surveyed for the presence of asbestos-containing materials by a qualified person. Detailed law exists on working with and disposal of such material, including the Control of Asbestos at Work Regulations
2002

• keep the public footpaths and highways in a clean and tidy state
• do not light bonfires as the penalties are severe and the exemptions are very restricted
• take all reasonably practicable steps to prevent noise and dust from causing nuisance
• do not allow the use of radios on the site in circumstances where it could cause disturbance

If you are suffering excessive noise from a construction or demolition site you should call the council's noise and nuisance team. Alternatively you can complete a complaints form (word) and email it to:  pollutioncontrol@ealing.gov.uk

Leaflets
A leaflet about  construction and demolition noise is available in pdf format.