Frequently asked questions

Noise pollution

If you are suffering from noise nuisance, contact the council's noise and nuisance team. Our officers will advise you whether you're your complaint appears reasonable and if so what to do next. Officers will visit you to assess and witness the noise and take any appropriate action as outlined above.

Please choose from the options below:

Aircraft

Information on aircraft pollution and how it affects the borough.

Alarms

What to do if you are disturbed by noise from alarms.

Barking dogs

If you are having problems with dog barking talk to your neighbour first to try to resolve the problem.

Commercial noise

What to do if you are being disturbed by noise from a commercial property.

Construction

How the council monitors building work.

DIY noise nuisance

Information on DIY noise nuisance including advice and guidance.

Domestic noise

Advice on what to do if you have noisy neighbours.

Entertainment and licensing

How entertainment venues are issued with licenses and how to complain.

Noise and vibrations from railways

Information and advice on noise and vibrations from railways.

Noise at work

Information about the regulations and how to complain.

Noise and vibration from road traffic

Information on road traffic noise and vibration.

Noise nuisance policy

Information about the council's noise nuisance policy and what the law says about noise nuisance.

Contact us

Contact details for pollution related queries and concerns.