Water pollution frequently asked questions
I have concerns about
unusual taste/odour/colour of my drinking
water, where can I get it tested?
Contact your relevant water company, they can visit the
property, and take a water sample.
Three Valleys Water – 0845 782 33 33
Thames Water – 0845 9200 800
or:
Contact the Drinking Water Inspectorate – (020) 7082 8024.
If you need a second opinion, we will take the details and an
environmental health officer can investigate, and an analysis can
be made (cost £40).
Skin rash/eyes burning/feeling
sick after using the public swimming pool.
We will take the details and an officer will visit the
pool and take a water sample. The pool manager will be required to
adjust the water treatment as appropriate and to take any other
necessary steps for good pool safety and hygiene.
Polluted water is flowing
through my property.
Contact the Environment Agency on 0800 807060