Hall hire frequently asked questions

 

Availability and booking
How do I check hall availability?
Is there a minimum hire period?
Can I confirm my hall booking over the phone?
When is the damage deposit due?
When can I visit the venue to view the hall I am interested in?

Event information
Can I organise my own catering?
Can I organise a bar for my function?
Do you have stage lighting?
Can you provide a cleaner for my function?
What is the latest time I can leave a hall?



Availability and booking
How do I check hall availability?
Contact the halls bookings office; tel: (020) 8825 6060 or or visit the Customer Service Centre, Perceval House, 14-16 Uxbridge Road, Ealing W5 2HL. Open Monday to Friday 8.30am-5pm. If you are unable to speak to a member of staff leave a message and your call will be returned as soon as possible.
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Is there a minimum hire period?
Yes. During the week (Mon-Thurs) there is a minimum hall hire period of 2 hours for all halls. On Fridays the minimum hire period for our largest halls is four hours. At weekends large halls must be booked for a minimum of six hours. Your six hours can be booked to run anytime between 10am and 2am. (Hourly hire increases after 11pm).
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Can I confirm my hall booking over the phone?
No. To confirm your booking and pay for the hall/room you must visit a halls bookings agent, in Perceval House. This must be done six weeks before your function.
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When is the damage deposit due?
Your damage deposit is payable when you confirm and pay the balalnce of your booking. The total damage deposit is determined by the category of hall you wish to book and the type of event you are planning. The required damage deposit will be confirmed by the halls bookings office.
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When can I visit the venue to view the hall I am interested in?
Telephone the relevant duty manager to arrange a convenient time to view the hall. They will answer your questions and draw up a seating/table plan with you, four weeks before the event.
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Event information
Can I organise my own catering?
Yes. All of our halls have kitchens nearby where you can use an external catering company or organise the refreshments yourself. A deposit is payable for the use of a kitchen.
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Can I organise a bar for my function?
Yes. Fully staffed bars can be provided. Please book the bar service when you book the hall. The bar company will contact you to discuss your requirements. The service is charged at £300. You may provide your own alcohol but it must be supplied free of charge and consumed only by your guests, and not at ticketed events.
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Do you have stage lighting?
Yes. Our three largest halls have well equipped stages with curtains and lighting. If you wish to use the fixed stage lights and PA systems, you will need the assistance of our technician, and should book his time via a halls bookings agent. There is additional charges for this service.
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Can you provide a cleaner for my function?
Hirers are required to leave the hall clean and tidy. You must clean kitchen surfaces (if a kitchen was used), bag up all rubbish and wipe down tables. Your damage deposit will be fully refunded (within 28 days of your function), only if the duty manager is satisfied with the condition of the hall and all other terms and conditions of hire are met.
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What is the latest time I can leave a hall?
Our venues are licensed until 2am. All guests/attendees must have departed and tidying/clearing must be completed by your finish time. For social functions we advise that last drinks are consumed and music switched off by 1am.
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What is the earliest time I can gain access to a hall?
We guarantee that the hall will be ready by 10am on weekends, however earlier access is sometimes possible by prior arrangement.
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Do I need to book security staff?
We request that all ticketed events have security personnel present. They ensure the safety of the venue and guests. Our security staff are supplied by a reputable and long-established firm called  Legion Security. They are smartly dressed in blazer and tie for evening functions. The duty manager will agree the number required and can book them on your behalf.
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