Useful contacts
If you want to move away from this page quickly, use the
Go to other page links on this page. These take
you to our council tax page.
Domestic violence directory (pdf) - a practical
guide for anyone experiencing domestic violence
Love hurts (pdf) - a practical guide for
professional and voluntary sector workers assisting victims of
domestic violence
Key contacts
General contacts
Black and ethnic minority
services
Children's and young people's
services
Gay and lesbian services
Health
Immigration
Legal services
Perpetrators
Substance abuse
Key contacts
In an emergency, dial 999.
Ealing Police Community Safety Unit
Ensures the safety and support of domestic violence victims,
arrests and prosecutes perpetrators. Hanwell Police Station, 169
Uxbridge Road, Hanwell, W7 3TH. Tel: (020) 8246 9617 or (020) 8246
9607 or (020) 8246 9609
Police
The general police switchboard. Tel: (020) 8810 1212
Ealing Women's Aid
Services for women and children fleeing domestic violence.
Drop-in service for women in the community needing advice, support,
information and advocacy due to domestic violence. Also offers
emergency temporary housing.
Tel: 0845 702 3468.
Emergency out of hours, tel: 0808 2000 247
National Women's Aid website:
Women's
Aid
Refuge
Twentyfour hour national domestic violence helpline, tel:
0808 2000 247
Ealing Borough Victim Support
Community Safety Unit, 169 Uxbridge Road, Hanwell, W7 3TH
General numbers, tel: (020) 8101 8974 and (020) 8566 8298
Adult Advocacy Unit, tel: (020) 8579 1811
Children's Domestic Violence Advocacy Unit, tel: (020) 8840
4845
National
Victim
Support, tel: 0845 3030 900
Ealing Council Housing Resource Centre
Perceval House, 14-16 Uxbridge Road, Ealing, W5 5AA.
Monday-Friday, 9am-4pm, tel: (020) 8825 8888
Out of hours emergency housing, tel: (020) 8825 9498
Ealing Council social services
Tel: (020) 8825 8000
Go to other page
General contacts
bbc.co.uk Relationships
Resources for anyone affected by domestic violence.
Crimestoppers
Call anonymously to report crime. Tel: 0800 555 111
Department for Communities and Local Government
Government strategies to combat homelessness.
Ealing Homes tenancy support team
West area office, tel: (020) 8825 8997 or East area office, tel:
(020) 8825 8567
London Action
Trust
A charity which works to break cycles of offending through
community-based projects.
Mind in Ealing and Hounslow
Provides help with social activities and preparation for
work. They also have a centre, hospital advocates, a befriending
scheme and a supported housing and young peoples peer support
helpline. Tel: (020) 8992 0303 or (020) 8993 8151
Rape
Crisis
Information about services for survivors of sexual violence,
and their friends and family.
Relate
Provide relationship counselling for individuals and couples
and family mediation for those separated and divorced to help sort
out issues on children and finances. Also provides education and
training for young people. Tel: (020) 8427 8694
Respect
Provides information and advice to help you stop your abusive
or violent behaviour towards your partner. Tel: 0845 122 8609
Samaritans
Ealing branch, tel: (020) 8560 2345 National 24 hour
helpline, tel: 08457 909 090
Shelter
Advice and resources about housing.
Southall Monitoring Group
Provides legal advice, support and assistance to women
suffering any form of racial harassment, immigration problems or
general harassment. Tel: (020) 8843 2333 or (020) 8813 9734
Tasha
Foundation
Provides confidential information, support, counselling and
holistic health care services to individuals, affected by mental
health difficulties and poly drug use or problematic tranquiliser
usage. Tel: (020) 8571 9981 or (020) 8571 9983
Women and Equality Unit
Government strategies for preventing domestic violence.
Go to other page
Black and ethnic minority services
African Caribbean Initiative and African Women's Forum
Offers advice on a range of issues including domestic
violence and health. Tel: (020) 8992 5768
Ealing Somali Welfare and Cultural Association
Advice on housing, immigration, health, benefits and
education. Tel: (020) 8840 7413
Asian Child Protection Helpline
A multilingual service for the Asian communities. Tel: 0800
096 7719
Kurdish Women's Association
Provides a variety of services for Kurdish women and their
families running advice sessions, workshops and mother and toddlers
groups. Tel: (020) 8993 7572 (Friday afternoon only)
Middle Eastern Christian Minorities Advice Centre
Advice and information on immigration, and asylum
applications, housing, welfare benefits, domestic violence, family
problems and marital disputes. 173 South Ealing Road, Ealing W5
4QP. Tel: (020) 8569 7328
Pukaar
A counselling service for young Asian women. Tel: (020) 8577
6059
Southall Black Sisters
An advice, resource and campaign centre providing emergency
work for example, accessing refuge space, casework around domestic
violence, housing, matrimonial, immigration, children, forced
marriages and support group activities. Tel: (020) 8571 9595 or
(020) 8574 6781
Children's and young people's services
Barnados
A charity dedicated to children. It offers supports services
to children and their families.
Ealing Youth and Counselling and Information
Services
(EYCIS)
Offers a free confidential counselling service to young
people living in the borough of Ealing between the ages of 14-25 at
sites in Acton, central Ealing and Southall. EYCIS is part of the
youth service provided by Ealing Council. Tel: (020) 8992 8182 or
email:
ealingycis@ealing.gov.uk
Child
Line
A free helpline for children and young people in the UK.
Tel: 0800 1111
Connexions
For children aged 13-19 and children with disabilities aged to
25. Offers one-to-one support and advice on education, training,
employment and personal issues for children. Tel: (020) 8579 1633
or (020) 8566 1781
Gingerbread
An organisation for lone parent families.
National Society for the Prevention of Cruelty to
Children
Provides services for children and campaigns to stop child
abuse. Tel: 0808 800 5000
Go to other page
Gay and lesbian
Broken
Rainbow
Advice and support for lesbian, gay, bisexual and transgender
people who experience domestic violence. Tel: 0845 604 460
London Lesbian and
Gay Switchboard
Support and social services for lesbians and gay people. Tel:
(020) 7837 7324
London
Friend
Counselling and support services for the lesbian, gay,
bisexual and transgender community. Tel: (020) 7837 3337
queery.org.uk
Community directory of services and resources for lesbian,
gay, bisexual and transgender people.
Terrence Higgins
Trust
HIV and Aids charity offering support to gay men experiencing
domestic violence. Tel: 0845 122 1200
Health
Department of Health
Guides policy and strategy about health issues generally, and
produces a handbook for health professionals about domestic abuse
and its effects.
Immigration
Asylum
Aid
A national charity assisting refugees in the UK. Tel: (020)
7247 8741
Immigration Advisory
Service
Community legal advice and representation for immigrants and
aslyum seekers. Tel: (020) 7357 6917
Immigration/Nationality Helpline
Tel: 0807 606 7766
National Asylum Support Service (NASS)
The government department responsible for support
arrangements for destitute asylum seekers. Tel: 0845 602 1739
Refugee and Asylum Advice Group
Provides refugees and asylum seekers in the borough of Ealing
with information and advice and translation services. Tel: (020)
8993 1237, extension 23; or (020) 8993 6733 (Mondays only)
Refugee
Council
The representative body for refugees and asylum seekers. It
runs an advice line, tel: (020) 7346 6777
Go to other page
Legal
Community Legal Advice
A free and confidential service paid for by legal aid.
Law for All:
Acton,
Ealing and
Northolt
Advice on problems with housing, welfare benefits, debt,
family, employment, immigration, education, mental health and
consumer matters. For all centres, tel: (020) 8758 0668
Legal
Services Commission
The body which looks after legal aid in England and Wales.
Southall Rights
Provides legal advice and assistance. Tel: (020) 8571 4920 or
(020) 8571 9584
Sweetman Burke
and Sinker Solicitors
Provides victims of domestic violence specialist advice in
family disputes. Tel: (020) 8840 2572 or (020) 8567 8379
The Criminal Injuries Compensation Authority
The body which administers compensation for victims of
violent crime. Tel: 0800 358 3601
Perpetrators
Domestic violence
intervention project
Programmes for perpetrators of domestic violence.
Substance abuse
Drug and Alcohol Helpline
A free and confidential drug and alcohol information service
for the Ealing area. Tel: 0800 195 8100
Frank
Information and advice about drugs. Tel: 0800 776 600