Trading standards
The council offers advice on trading standards legislation, carries out programmed inspections and investigates consumer complaints that may reveal criminal offences under fair trading laws.
The Trading Standards Institute can also give advice about consumer rights, including selling methods, fair trading, pricing, food, safety, and weights and measures. It also advises on animal health and welfare.
National Consumer Week quiz
Ealing Trading Standards invite you test your consumer knowledge by taking part in a quiz. You could be in with a chance of winning a prize.
Get clued up for Christmas shopping
Distance selling factsheet (word)
Advice on your rights when buying goods on the internet or by mail order, commonly known as 'distance selling'.
Advice for businesses on compliance with trading standards laws.
Car sellers schemeA scheme to improve the image of car sellers in the borough by demonstrating a willingness to trade fairly.
Consumer complaintsWho to contact if you have a complaint.
Consumer safetyWe provide an advice service for industry and can supply details of relevant requirements and standards for goods.
Credit adviceHow trading standards monitor credit advise.
Description of goodsThe trading standards team check goods and services are correctly described.
Fair tradingFair trading covers a wide area of consumer protection law.
Fake goodsThe trading standards team investigate complaints and can offer advice to any resident who buys fake goods.
FraudThe trading standards team investigate fraud complaints which reveal criminal offences under fair trading laws.
HallmarkingDealers in precious metal must display a sign illustrating the approved hallmarks.
InspectionsTrading standards officers make regular visits to all types of shops and business premises.
Misleading advertisementsAdvertising in the UK is controlled through codes of practice.
PricingAll goods for retail sale should be priced clearly if they are on display.
Sales to childrenInformation on age-restricted products.
Weights and measuresTrading standard officers check the accuracy of traders' weighing and measuring equipment.
Contact usContact details for trading standards.