Fair trading covers a wide ranging subjects including false trade descriptions, credit lending and borrowing, late holiday booking and descriptions, prices, the sale of unroadworthy cars and approved memberships of organisations.
The Office of Fair Trading (OFT) plays a leading role in helping consumers understand their rights and protecting consumer interests throughout the UK, while ensuring that business practices are fair and competitive. It also helps businesses understand competition and consumer legislation.
For more information view the OFT website. Tel: (020) 7211 8000
Officers conduct inspections of producers and importers as well as retail outlets. Checks are made to verify the quantity, weight and volume stated on the packaging of many food and non-food items.