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        Essential website maintenance

The website will be unavailable from 10pm this evening (18 June) until approximately 6am on 19 June due to essential maintenance. We apologise for any inconvenience this may cause.

Contact us

  • Report a problem

    Report problems directly to us online. You can easily report broken street lights, missed refuse collections, abandoned vehicles and more ...

  • Pay online

    Pay your council tax, business rates, penalty charge notice (PCN), resident's CPZ permit and visitor vouchers.

  • Have your say

    Get involved and have your say through consultations, ward forum meetings and other opportunities to influence council decisions.

  • Recycling containers

    Order a replacement green box, food waste bin, plastic recycling or garden waste sack online.

  • Bulky items collection

    Request a special collection if you want to get rid of items that are too large or heavy for normal household waste collection.


Online

Remember you can make a payment, report a problem, find your nearest services or have your say online at your convenience.

Telephone or email

If you have a specific enquiry please use our A to Z to find the relevant information.

General enquiries

If you cannot find the information you require from our A to Z please complete an enquiry form or phone the switchboard on (020) 8825 5000 (9am-5pm).

Out-of-hours emergencies

For out-of-hours emergencies only telephone the switchboard on (020) 8825 5000 or 0845 121 2208.  

In writing

Write to the relevant service at: Ealing Council, Perceval House, 14/16 Uxbridge Road, Ealing W5 2HL 

Tell us about your experience with Ealing Council

If you have recently been in contact with us we would like to hear your feedback.

Complete our short customer survey, which should take less than five minutes.

Your feedback is important and will help us provide the best service to our customers.

Website comments

To comment on information on this website, please refer to our A to Z and contact the appropriate service.

Website - faults and technical issues

To report a fault or other technical issue on this website email webmaster@ealing.gov.uk