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Contact us

  • Report a problem

    Report problems directly to us online. You can easily report broken street lights, missed refuse collections, abandoned vehicles and more ...

  • Pay online

    Pay your council tax, business rates, penalty charge notice (PCN), resident's CPZ permit and visitor vouchers.

  • Have your say

    Get involved and have your say through consultations, ward forum meetings and other opportunities to influence council decisions.

  • Recycling containers

    Order a replacement green box, food waste bin, plastic recycling or garden waste sack online.

  • Bulky items collection

    Request a special collection if you want to get rid of items that are too large or heavy for normal household waste collection.


Online

Remember you can make a payment, report a problem, find your nearest services or have your say online at your convenience.

Telephone or email

If you have a specific enquiry please use our A to Z to find the relevant information.

General enquiries

If you cannot find the information you require from our A to Z please complete an enquiry form or phone the switchboard on (020) 8825 5000.

Out-of-hours emergencies

For out-of-hours emergencies only telephone the switchboard on (020) 8825 5000 or 0845 121 2208.  

In writing

Write to the relevant service at: Ealing Council, Perceval House, 14/16 Uxbridge Road, Ealing W5 2HL 

Website comments

To comment on information on this website, please refer to our A to Z and contact the appropriate service.

Website - faults and technical issues

To report a fault or other technical issue on this website email webmaster@ealing.gov.uk